Australian Engineering Software
ServMate — Field Service Management & Maintenance Scheduling Software
The CMMS built for Australian engineering teams. Intelligent job dispatch, van stock control, calibration records, and spare parts quoting — all in one platform.
Purpose-built for Australian engineering & instrument service businesses
Engineer Dispatch
Live Inventory Tracking
Calibration Records
Built & Supported
Managing an Engineering Team Shouldn’t Mean Drowning in Spreadsheets
If you run a field service or instrument engineering business, you already know the pain. A breakdown job comes in at 7am — and you’re scrambling to find out which engineer is closest, whether they have the right part on their van, and when the equipment was last calibrated.
Meanwhile, your maintenance schedule is a shared spreadsheet that nobody updates. Van stock is a mystery. Calibration certificates are in a drawer somewhere. And quoting spare parts means three phone calls and two emails.
This is the reality for most Australian engineering businesses — until they move to dedicated field service management software.
The Solution
ServMate: CMMS Software Built for Engineering Teams
ServMate is Australian maintenance scheduling and field service management software designed specifically for engineering, instrument calibration, and industrial service businesses. One platform replaces your spreadsheets, WhatsApp groups, and filing cabinets — giving your team a single source of truth for every job, every part, and every compliance record.
Job Dispatch & Engineer Scheduling
When a breakdown hits, every minute of downtime costs your client money. ServMate’s priority scheduling assigns breakdown jobs instantly to the nearest available engineer, sends real-time mobile notifications, and keeps your entire team synchronised without a single phone call. Whether it is a reactive breakdown or a planned maintenance visit, every engineer knows exactly where they need to be and when.
Preventive Maintenance Scheduling
Never miss a scheduled service again. ServMate tracks all service intervals and automatically notifies technicians when equipment is approaching its maintenance due date. Set up recurring maintenance schedules — weekly, monthly, annual — and let the system manage the calendar. Your engineers focus on the work; ServMate handles the reminders. This is CMMS software that actually prevents equipment failures before they happen.
Van Stock & Engineer Inventory
Know exactly what parts every engineer is carrying, right now. ServMate provides real-time van stock tracking — parts on service vehicles, parts used on jobs, and parts that need replenishing. No more engineers arriving on site without the right component. No more guessing what stock you have across the fleet. Van stock management becomes a competitive advantage when your team always arrives prepared.
Spare Parts Quoting & Buyer’s Network
Source hard-to-find spare parts faster with ServMate’s integrated Buyer’s Network — a global provider network that lets you request quotes and locate components directly from the platform. No more manual emails to suppliers or hours spent searching catalogs. When a client’s equipment is down and they need a part urgently, ServMate’s parts quoting system helps you find it fast and get the job done.
Instrument Calibration Records & Compliance
Calibration compliance is non-negotiable for instrument engineering businesses. ServMate stores all calibration data, measurement results, and service history in a secure, audit-ready format. Certificates are attached to asset records. Due dates are tracked automatically. When a client or auditor asks for calibration history, you have it in seconds — not buried in a filing cabinet. Full calibration management software functionality built into your field service workflow.
Custom Software Development
No two engineering businesses work exactly the same way. ServMate’s programming team can tailor the platform to your unique business logic, custom reports, third-party integrations, and specific workflow requirements. Whether you need a custom invoicing integration, bespoke reporting dashboards, or industry-specific compliance modules, our developers build exactly what you need at $220/hour per programmer — transparent, no-surprises pricing.
Simple to Use
How ServMate Works
Job Comes In
A breakdown or scheduled job is logged in ServMate. Priority is set, and the nearest available engineer is identified instantly.
Engineer Gets Dispatched
The engineer receives real-time notification with job details, site location, and parts checklist. Van stock confirms they have what they need on board.
Job Completed & Recorded
Work is logged, parts used are deducted from inventory, calibration data is recorded, and the job history is stored. Compliance documentation is instant.
Built for Australian Engineering & Field Service Businesses
ServMate’s field service management and CMMS software is used by engineering businesses that can’t afford downtime, compliance gaps, or lost inventory. If your team goes on-site to install, maintain, or repair equipment — ServMate is built for you.
Full calibration record management and compliance tracking
Preventive maintenance scheduling and breakdown dispatch
End-to-end job management and engineer scheduling
Van stock, parts quoting, and service history in one place
How ServMate Compares
Enterprise field service platforms are built for large corporations — with enterprise-level complexity and pricing to match. ServMate is built for the Australian engineering businesses that power industry.
Common Questions
Frequently Asked Questions
What is ServMate used for?
ServMate is a field service management and CMMS (Computerised Maintenance Management System) platform built for Australian engineering teams. It handles job dispatch and scheduling, preventive maintenance tracking, van stock and spare parts inventory, instrument calibration records, and integrated parts quoting.
How does ServMate compare to Simpro or BigChange?
ServMate is purpose-built for engineering and instrument service teams, uniquely combining field service management, calibration compliance, and van stock tracking in one platform. Unlike Simpro or BigChange — which are priced for large enterprises — ServMate is designed for Australian engineering businesses of all sizes with bespoke customisation options.
Can ServMate track spare parts and van stock?
Yes. ServMate provides real-time tracking of parts on service vehicles, engineer-on-hand inventory, and parts used on jobs. The integrated Buyer’s Network allows you to source and quote replacement parts directly from the platform via a global provider network.
Does ServMate handle instrument calibration compliance?
Yes. ServMate stores all calibration data and complete service history securely for compliance and invoicing. Service intervals are tracked automatically with technician notifications for upcoming calibration due dates, keeping you audit-ready at all times.
Is ServMate suitable for small engineering businesses?
Yes. ServMate is designed for Australian engineering and field service businesses of all sizes — from a team of 3 engineers to 30+. No complex setup, no bloated enterprise features you’ll never use, no enterprise-level pricing.
Can ServMate be customised for our workflow?
Yes. ServMate offers bespoke software customisation at $220/hour per programmer. Our development team can tailor the platform to your specific business logic, integrations, and reporting requirements.
How quickly can engineers be dispatched to a breakdown?
Instantly. ServMate’s Priority Scheduling identifies the nearest available engineer and sends a real-time job notification the moment a breakdown is logged. No phone tag, no manual coordination — just fast dispatch and minimal client downtime.
What industries use ServMate?
ServMate is used by instrument calibration labs, industrial maintenance teams, field service engineering companies, facilities management businesses, and any organisation that needs to schedule engineers, track spare parts inventory, and maintain compliance records.
Ready to Replace Your Spreadsheets?
Book a free demo and see how ServMate transforms the way your engineering team manages jobs, stock, and compliance.
No lock-in contracts • Australian support • Custom development available
